Privacy Policy

Last Updated: October 16, 2026

1. Introduction

Welcome to MK Digital Solutions.

We respect your privacy and are committed to protecting the personal information you share with us through our website, contact forms, WhatsApp, email, and other communication channels.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.

2. Information We Collect

We may collect the following information when you interact with us:

Personal Information: Name, phone number, email address, and business name.
Business Information: Website URL, business category, marketing requirements, and information you choose to share about your business.
Enquiry Information: Details submitted through contact forms, consultation requests, or service enquiries.
Technical Information: Information such as browser type, device details, IP address, and website usage data, where collected through our website or analytics tools.
Marketing Preferences: Your communication preferences and consent choices, where applicable.

Please avoid sharing sensitive personal information unless it is genuinely required for a specific service.

3. How We Use Your Information

We may use your information to:

Respond to enquiries and consultation requests.
Understand your business requirements.
Recommend relevant digital marketing services.
Prepare proposals, quotations, and service plans.
Deliver and manage agreed services.
Communicate project updates and service-related information.
Improve our website, services, and customer experience.
Send marketing communications where permitted and, where required, with your consent.
Meet applicable legal and regulatory requirements.

4. Website Forms and Enquiries

When you submit a form on our website, we use the information you provide to respond to your request and understand your requirements.

Submitting an enquiry does not automatically create a service agreement.

If you provide your phone number or email address, we may contact you regarding your enquiry. Marketing communications will be handled in accordance with applicable requirements and your communication preferences.

5. Cookies and Analytics

Our website may use cookies or similar technologies to:

Make the website function properly.
Understand website traffic and visitor behaviour.
Improve website performance and user experience.
Measure marketing campaign performance, where applicable.

We may use third-party analytics or advertising tools, such as Google Analytics or Meta advertising tools, if configured on our website.

These tools may collect information according to their own policies. Where required, we will provide appropriate notices and obtain consent before using non-essential cookies or tracking technologies.

You can manage cookies through your browser settings and any cookie preferences provided on our website.

6. Sharing of Information

We do not sell your personal information.

We may share relevant information with trusted service providers when necessary to operate our business or deliver our services. These may include:

Website hosting and form management providers.
Email and business communication platforms.
Analytics and advertising platforms.
Customer relationship management and automation tools.
Payment providers, where applicable.
Professional advisers or authorities where legally required.

We aim to share only the information reasonably needed for the relevant purpose. Third-party providers may process information under their own terms and privacy policies.

7. Digital Marketing and Third-Party Platforms

When providing digital marketing services, we may work with platforms such as Google, Facebook, Instagram, and other advertising or business tools.

If you engage us to manage your campaigns or online presence, relevant business information may be processed through these platforms as part of the agreed service.

Each platform operates under its own privacy policy and terms. We do not control the privacy practices of third-party platforms.

8. Data Security

We take reasonable measures to protect the information we handle against unauthorised access, loss, misuse, or disclosure.

However, no method of online transmission or electronic storage can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to enquiries, delivering services, maintaining business records, resolving disputes, and meeting legal requirements.

When information is no longer needed, we will take reasonable steps to delete it or otherwise handle it in accordance with applicable requirements.

10. Your Privacy Rights

Depending on applicable law, you may have rights to:

Request access to your personal information.
Request correction of inaccurate information.
Request deletion of information where applicable.
Withdraw consent where processing is based on consent.
Opt out of marketing communications.
Raise a privacy concern or complaint.

To make a privacy-related request, contact us using the details provided below. We may need to verify your identity before responding.

11. Children’s Privacy

Our website and services are intended for businesses and general audiences. We do not knowingly collect personal information from children in a manner that violates applicable law.

If you believe a child has provided personal information to us improperly, please contact us so we can review the matter.

12. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the content, security, or privacy practices of those websites. Please review their policies before sharing personal information with them.

13. Changes to This Privacy Policy

We may update this Privacy Policy when our services, website, or legal requirements change.

The revised policy will be published on this page with an updated date. We encourage you to review it periodically.

14. Contact Us

If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact us.

Business Name: MK Digital Solutions
Location: Hyderabad, Telangana, India
Email: connect@digitaldiksuchi.com
Phone / WhatsApp: +91-7093683208

We will review privacy-related requests and respond in accordance with applicable requirements.